Mary Jane Copps aka The Phone Lady is on a mission to make people less anxious and more masterful in their use of the telephone. In an era of texts, DMs, emails and a bijillion social platforms, a lot of people have lost their love of the phone or maybe didn’t ever love it.
As an expert in all things phone, Mary Jane shares some great insights into:
- Why Customer Service calls are totally different now
- How to make Sales calls more effective
- How often to follow up and what to do to get maximum results
- What to say if you are leaving a voice mail